Support
Contact Us
Have a question, need help, or want to request a refund? We're here and we reply fast.
WhatsApp & Phone
You can reach us by WhatsApp chat or by calling directly. Both numbers are the same.
Message on WhatsApp+20 113 070 7982Send us a detailed message and we'll respond within one business day.
simplx.business.main@gmail.comResponse Times
- WhatsApp — typically within a few hours during business hours
- Email — within one business day
- Refund requests — processed within 48 hours of receipt
Requesting a Refund
Sahelli offers a full refund within 60 days of your subscription start date — no questions asked. To request a refund, send us your:
- 1.Your Clinic ID (found in your dashboard settings)
- 2.Your contact details (name + phone number or email)
Send this by WhatsApp, phone call, or email to the contact info above. Your refund will be processed within 48 hours.